BY Mark Scott ON
Thursday, 11 February 2010
 Given the cost of developing procurement documents, organisations need to take care to achieve the best possible outcome. Just look at what’s at stake: the commitment to a solution or service, with its associated—and potentially large—financial transaction, contract period and changes to business operations.
|
BY Mark Scott ON
Thursday, 19 November 2009
The way you write is a reflection of the way you think. That means your documentation affects people’s perception of your ability. The cleverness of your work can be diluted and even lost if it’s not matched by top-quality documentation.
|
BY Mark Scott ON
Thursday, 8 October 2009
I hate flowcharts! Harsh, yes, so allow me to explain …
As a means of mapping or modelling a process, socialising and refining it, and as a visual representation of it, flowcharts are hard to beat. They make processes easier to define, understand and follow. But as the final documented form of processes, flowcharts aren’t always effective.
It's not flowcharts per se that are the problem—it's that, often, they’re poorly drawn. And that's why I hate flowcharts.
|
BY Mark Scott ON
Wednesday, 8 July 2009
MS Word templates … do you use them?
When I say ‘template’, I don’t mean a single-paged document with a few headings that you have to try and craft a report from. I mean a multi-paged fully-branded document based on a company-wide style sheet. And I mean a structured document with standard headers, footers, sections, headings, and lots of instructions to explain what’s expected of the author.
So, why bother with templates like that?
|