On a recent trip to the USA, I took the opportunity to pick up an iPad—once we walked into the Apple store it was always going to be tough to leave without one (or at least order one!).  I was curious to really understand what the fuss is about.  Mr Jobs seemed to think it was another game changer from Apple, others say it’s just for consuming content, the media were split.  So, I thought I would share my thoughts, not just on the device but on how it will change the way we work or, more likely, the way future generations will work.

The practice of outsourcing call centres and other services to overseas locations has been around for many years and, from recent announcements, is still growing.  However, I’ve had two recent experiences with telcos which bring to the fore the lack of ‘localness’ with off-shoring.

What makes working in IT so rewarding is to see the massive change that is occurring across the whole spectrum of our lives—at home, work and even in sports and hobbies.
 

If I had a dollar for everyone who has asked me ‘how is business?’, I would be sailing the world on my 80’ yacht and ignoring the GFC!  However ...