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Unified communications

Your network requires solid foundations to enable the success of your business.  Frame develops customised unified communications solutions that help you to maximise the benefits of converged technologies.  Our portfolio of unified communications services includes:

Convergence and IP communications consulting

  • Convergence strategy planning
  • Requirements definition
  • Business case development
  • Total cost of ownership modelling and reporting
  • Organisational realignment
  • Traffic analysis
  • Business process improvement
  • Device and system components selection
  • Design and architecture

IP communications device deployment

  • Installation and configuration
  • Security hardening
  • Operations service and support
  • SOE desktop and server configuration/installation
     

Development

  • Integration with existing systems
  • Custom data gateway development
  • IP communications CTi application development
    (SIP, device APIs)

IP communications service desk

  • User help and desk-side support
  • Incident and problem management
  • Procurement and asset management services

IP communications product training

  • Administrator training and operations manuals
  • User training (classroom and self-service)
  • Computer-based training services

Communicate and collaborate productively
The Frame Group unified communications servicesFrame delivers the infrastructure strategy and solution that transports your business information. 
Frame helps you make the most of IP technologies, ensuring the right information is available to you and your customers … anytime, anywhere. 

And Frame is unique in that we are also adept at integrating applications and content that will maximise your users’ communication experience and capitalise on your infrastructure investment.  

Services start with assessing your business drivers, issues and requirements.  This ensures we are focused on providing you with a solution that is robust, commercially viable and operationally sound. 

Frame’s unique understanding of business planning and financial modelling can help your organisation build a solid business case and lay the foundation to enable you to become an enterprise service provider.


Our experience and industry-leading accreditations give you the confidence that we can design and deliver the right solution.  As an ISO 9001 quality endorsed company, our solutions can be counted on and are supported with high-quality processes and documentation.  Our certified professionals maintain up-to-date qualifications with major vendors.

          
 

   

Downloads

Unified communications
Download a printable version of Frame's unified communications capability.
 
Asset audit
Do you know exactly what assets you have, where they are, whether they're being used, and what state they're in?  Find out how Frame can help.

          
 
Case studies

Setting the IP network foundations
Frame is project managing the ICT infrastructure upgrade for Melbourne Airport's $25m, three-year spend on ICT services, providing the platform for future development of the full suite of IP services. 
 
Building a converged network
A leading health services company required a complete technology infrastructure solution for its new head office and six national offices.  Frame was engaged to design, develop and implement the enterprise-wide converged voice and data solution. 

          
 

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