FRAME:LEARNING delivers you the knowledge to enable your business to increase its value.
Frame is a Registered Training Organisation and offers courses that are business and technology focused to meet industry demands for high quality professional skills. We develop and deliver custom training to meet your special requirements.
Our courses are delivered by trainers who have the professional skills and, more importantly, the practical background to provide you a worthwhile and valuable experience.
Training is classroom-based and conducted in CBD locations close to transport, hotels and shops. We have designed our training facilities with the student in mind, using big screens and the latest equipment.
Frame is registered to deliver units of competency from the Diploma of Information Technology and Business Services accredited under the Australian Qualifications Framework.
FRAME:LEARNING is an authorised learning partner to deliver:
| ITIL V3 courses |
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COBIT 4.1 courses |
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ITIL Version3 best practice is composed of five core disciplines: service strategy, service design, service transition, service operations and continual service improvement.
These disciplines represent a service lifecycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.
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Learn about best practices for IT governance and management with our COBIT courses.
Using COBIT can help lead your business towards the path of regulatory compliance. That's because COBIT outlines the steps a business needs to take to be in line with legislative requirements.
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The Certified Process Professional® (CPP) Program will be offered during 2012.
Certified Process Professional
CPP Level 1: Introduction to Advanced Business Process Management – Process Optimisation
Outcome: Understand and apply the Customer Expectation Management Method (CEMMethod) as an Advanced Process Management approach
CPP Level 2: Advanced Business Process Management – Process Alignment to Successful Outcomes
Outcome: Utilise CPP Level One skills (learned on Day 1) in conjunction with the Customer Expectation Management Method (CEMM) and the Advanced Process Management approach to analyse the Current State Model
Cost: 2 day professional $2,195.00 ex GST
Certified Process Professional Master
CPP Level 3: Advanced Business Process Management – Process Innovation
Outcome: Understand and create the Process Innovation Landscape to completely redefine the way processes are operated
CPP Level 4: Advanced Business Process Management – Performance Management
Outcome: Integrate Performance Management with BPM to create sustained success
CPP Level 5: Advanced Business Process Management – Integration & Implementation
Outcome: Put it all together. Bring business functions into a cohesive ‘Outside-In’ delivery and determine the most effective programme, project and team structures to successfully implement Advanced BPM.
Cost: Professional + Masters $2,650.00 ex GST.
Download a full brochure
Contact us to register your interest.
Bespoke training
Frame offers customised training to ensure your users and administrators can effectively use and maintain the solutions that Frame has implemented for maximum return on your investment.
These include:
- IP handset training
- IP telephony configuration and administration
- Application use and management
- Operations readiness training for data centre operators.
Contact us to discuss your training needs.