The Frame Group

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Collaboration solutions

Collaboration technologies deliver practical business applications that save you time and reduce your operating costs.

Converging services through a single delivery method enables seamless communication using desktop or mobile devices.

Frame designs, builds and delivers collaboration solutions which ensure the right information is available to you and your customers — anytime, anywhere.

What you can expect

Collaboration solutions which integrate ICT infrastructure, applications and content to maximise your users’ communication experience and capitalise on your ICT investments.

The right solutions for agile business communications

Frame’s collaboration solutions streamline internal and external business communication by converging services such as telephony, video, conferencing, email, voicemail, instant messaging and presence management.

So, using collaboration technologies, we can help you to, for example:

  • create audio-visual solutions such as video displays and digital signage
  • provide virtual meeting rooms and video-conferencing that use the built-in camera in your mobile devices
  • enhance your telephony system with softphone capabilities, so users can make and receive telephone calls from their desktops and laptops
  • implement corporate chat and messaging platforms
  • enable desktop presentation and sharing.
Improved productivity with lower costs

Frame’s collaboration solutions enable you to reap the rewards of reduced communications costs and improved customer interaction and collaborative working by:

  • enhancing users’ productivity through converged applications that improve personal efficiency and collaboration between individual working teams, wherever they’re located
  • improving remote access to deliver your enterprise resources to telecommuters and mobile workers
  • saving money through economies of scale, by combining your voice and data traffic over larger but reduced numbers of telecommunications links
  • lowering your management costs with centralised remote management, simplified infrastructure and plug-and-play relocation of equipment.

Services to help you build and maintain the most beneficial collaboration platforms

Frame has vast experience in unified communications and collaboration technologies.

With a diverse customer portfolio, we understand the complexity, scope and scale of delivering collaboration solutions, regardless of the number of endpoints and sites to be deployed, whatever industry you’re in.

Integration
Integrating technologies is complex and sensitive.

Frame has the experience and the expertise to integrate your collaboration technologies, without adverse effect on their availability.

For example, you may not be ready transition to, or adopt a new telephony platform. So we can integrate your legacy IP telephony with modern platform components, for successful co-existence and seamless operation. Without disrupting your business operations.

Our consultants, solution architects and engineers are familiar with offerings from various vendors, and choose products so they interoperate seamlessly in your environment. This can be especially useful for organisations with a federated structure or disparate products and platforms.

Technology lifecycle management
Frame can help you upgrade or replace collaboration platforms that are approaching end-of-life, or no longer meet business objectives.

Whether it’s in the form of ICT infastructure advice, ICT strategic planning, or hands-on design and configuration, Frame’s consulting and technology teams can help you secure the ongoing viability of your collaboration platforms.

At whatever stage of your technology lifecycle that you involve us, we take pride in the precision of our:

  • ICT strategic planning methodology, which ensures you get maximum value from your investment
  • ICT infrastructure advice and integrated solutions, which focus on designs to satisfy and serve your operations and strategic objectives
  • project management methodology, which provides the steady-hand needed for handling sensitive projects like these
  • solution implementation and deployment approach, which ensures minimum dispruption to your business services
  • managed services, which help optimise provision of your collaboration services.
Vendor product transition
Organisations have all sorts of reasons for changing vendors. Whatever the reason, whatever the products, Frame can help.

Our subject matter experts are up-to-date with the latest trends and offerings from different vendors. Their experience helps them discern what’s going to work best in your situation.

To ensure seamless transition of services, we:

  • assess the current platform and conduct risk analysis
  • plan the transition to ensure minimum disruption to service continuity
  • design and implement the target architecture.

We also advise on options for outsourcing your collaboration services, as well as help you get the most out of your outsourcing arrangements.

Because our consulting and technology teams work together to provide these services, Frame can craft a solution and dimension a project to deliver outcomes that fit your agenda.

That means you’re assured of achieving the outcome you expect, whether it’s cost-effective total cost of ownership, an immediate reduction in OPEX, operations efficiency, or fewer service disruptions.

Get the clarity you need for communication solutions which maximise your business agility

Speak to one of our consultants to find out how Frame’s collaboration solutions can make a difference to your business.

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ADVISORY SERVICES
Business consulting
Customer experience
Digital strategy
Governance, risk management and compliance
Process management and optimisation
Smart communities
Strategic portfolio management
ICT consulting
Disaster recovery strategy and planning
Enterprise architecture
ICT frameworks
ICT outsourcing optimisation
ICT sourcing and procurement
ICT strategic planning
ICT AND DIGITAL SOLUTIONS
Cloud solutions
Migration
Orchestration and automation
Strategy
Connectivity solutions
Audio and video
Collaboration
ICT infrastructure
Software-defined X
The Internet of Things
Wireless and mobility
Data centre solutions
Data centre solutions overview
Implementation, relocation, migration and transition
Management and policy
module48 — modular data centre
Sourcing and selection
Strategy and design
Thermal modelling and airflow studies
Information solutions and analytics
Application development and integration
Big data and analytics
Dynamic digital signage
Occu-Pi — meeting room booking system
Security solutions
Assurance strategy
Policy and guidelines
Risk and threat assessment
DELIVERY SERVICES
Managed services
Managed services overview
ICT and digital operations optimisation
ICT and digital support services
Network as a service
Video meeting room as a service
Solution delivery
Program management
Project management
Solution implementation and deployment
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