Frame’s company values are openness, courtesy, enthusiasm, focus, accountability and purpose. They’re aligned to our cultural goals of collaboration, creativity and clarity.
Fulfil your role to the best of your ability …
The only way to get things done is to understand that we’re all part of the same team.
You’re responsible for specific tasks and we need to be able to trust that everyone is doing what they’re meant to be doing.
Having your colleagues’ best interests at heart means a successful and happy work environment.
We depend on each other for our individual, our clients’ and Frame’s success.
… share your knowledge, and listen to and learn from others
You bring unique experiences and skills to Frame, and you’ll be further trained during your employment with us.
Share your knowledge with others and, in turn, listen to others so that you may learn from them.
This enables us to grow as individuals to the mutual benefit of Frame and our clients.
Be innovative and strive for excellence …
You have the freedom to be creative in your role, within the framework of Frame’s Business System.
Indeed, you’re encouraged to use your ability to explore new ways of contributing to and achieving successful outcomes for Frame and our clients.
Your abilities deserve to be reflected in effective solutions and well-presented and well-written documentation — Frame won’t settle for less.
Frame recognises your achievements.
… within our framework for continual improvement
Our Business System provides the foundation to support you in building successful solutions for our clients.
We learn from our good and bad experiences, and we incorporate this knowledge into our Business System practices and templates.
Say what you mean …
You’re responsible for the integrity of Frame’s brand promise of clarity.
Listen carefully, then express yourself clearly.
Keep it simple.
And only make promises that Frame can keep.
… and mean what you say
When Frame makes a commitment, we stand by it.
Our clients are guaranteed successful outcomes; so if we make a mistake, we fix it.
Take responsibility for, and make good, your mistakes.
