A strategy was developed for multiple technology and service towers, comprising a strategic sourcing plan and detailed financial analysis.
Case Studies: Consulting
Advisory services for an RFP
Initially engaged by this financial services institution to prepare a contact centres benchmarking study, Frame’s engagement was extended to provide independent input, review and advice for the RFP for contact centre services.
ICT master plan for a smart community
An integrated ICT master plan to enable smart precinct innovation, sustainability, and future-ready connectivity
Strengthening ICT for Indigenous Community Elders Services
Empowering Indigenous Not-for-Profit Organisations
Helping community-driven organisations strengthen ICT capabilities, enhance cybersecurity, and embrace digital transformation—pro bono.
Future-Ready ICT for a Local Government Authority
A strategic five-year roadmap to optimise ICT investment, enhance service delivery, and drive digital resilience
Relocation and migration of critical infrastructure for the Bureau of Meteorology
A modern data centre facility to host critical business systems, with a significant reduction in operation costs.
ICT strategic review and roadmap development
Strategic review of QinteQ’s ICT infrastructure has led the company towards its targets for revenue growth and business resiliency, with a practical and cost-effective roadmap to meet strategic and operational goals.
Process re-engineering for government
Re-engineered processes assisted a high-profile government program to substantially reduce the volume of manual work involved and improve efficiency and accuracy.
A smart solution for a financial services group
Understanding the relationship between property, technology and data centre facility infrastructure, Frame was sought for this consulting assignment.
A bank’s data centre strategy
Frame developed a strategy for the bank’s data centre facilities, with a financial model and implementation roadmap through to 2025.
A request for a proposal for a bank
Frame managed development of the RFP to outsource the operation and maintenance of critical security infrastructure for the bank.
IT change management for government
This IT change management process was modelled and described at increasingly lower levels of detail to suit quick reference, detailed understanding and workflow automation.