The latest Coronavirus (COVID-19) updates for our customers. Learn more
Dear valued Client, Suppliers & Partners
As a valued Frame client, supplier or partner, I write to provide an update of Frame's current response regarding the COVID-19 virus.
As of today (16 March), we have issued a "working from home" to all personnel, across all offices. Currently this is limited to those that need not attend a client's site in order to perform their work.
Our intent is not to provide any interruption or degradation of our services to our clients, whilst at the same time minimising the social interaction of as many people as we can. This is meant to be a measured approach, and in response to the current situation. Whilst I do not believe that the majority of us are at serious risk, however, current statistics show that the over 70's and those already with a chronic illness are at a very serious risk. This we cannot ignore.
The approach we are taking, is to assist in reducing the spread of the virus, particularly to those most at risk. And by reducing the spread, we help take pressure off our medical resources (both staffing and required equipment) to allow the focus and required resources to be directed to those most at risk and in need.
All our offices and normal communication channels remain open and functional as always. Our services will continue to be provided throughout this period to the same high standard as we have always prided ourselves upon.
It is our intent to keep this procedure in place until 27 March unless the situation requires it to be extended or shortened as appropriate.
I thank you for your continued business and relationship, and will provide further updates only if, and when, appropriate.
However, should you require any additional information, please do not hesitate to call 1300 252 789 or directly contact your current Frame Account, Business or Project Manager.
Thank you and kind regards,